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enthusiasm on the job.
Objectives:
A. Define interest.
B. Define enthusiasm.
C. List ways of showing interest.
D.
List ways of showing enthusiasm.
TO THE STUDENT: Read and study this information sheet and then complete
the student activities at the end of this module to show your understanding.
What
is interest?
Interest is the immeasurable quality that is seen,
perceived and read by people around us. We state this by our actions, questions
and facial expressions.
There are people who show interest by watching an instructor or supervisor on the job with such an intensity that they appear mesmerized. Some get lost within the subject materials (rapport).
There are others who are inherently inquisitive,
who ask questions impulsively according to their thought. For example, they
think aloud. This is a form of showing interest.
These are some ways in which we speak silently, or
use body language:
• Our eye movements
• Our posture
• Our hand motions
Attitude shows interest. Let's look at the pessimist and the optimist.
A pessimistic attitude is neither good nor bad. However,
most people might consider this a poor attitude.
Example: "Gee... look at all the work the boss
gave me. He must be crazy." This person looks at the negative side.
An optimistic attitude is again neither good or bad,
but it is most often perceived by others as a good attitude.
Example: "Gee... look at all the work the boss
gave me. He knows
I'll get
it done and he trusts me." This
person looks at the positive
side.
Define
Enthusiasm
Enthusiasm is a way of showing our interest in what we do. If at work, how do we get the job done? If we approach our work with eagerness and get the job done with as few complications as possible, we are thought to be enthusiastic workers. If we are working and it appears to be fun to others, they say we are enthusiastic.
Most of the time you can sense the type of people
working in a place as you walk through. You feel an uplifting, almost electrifying,
feeling when people are happy and enthusiastic.
Try watching people some day to get an idea of what
this means.
Where?
Shopping malls
Offices
Places of business
Who?
Professionals
Clerks
Maintenance personnel
Security personnel
Why?
To observe habits, attitudes and enthusiasm.
Ways of showing interest
1. Asking questions.
2. Be alert.
3. Be on time.
4. Volunteer
if volunteers are requested.
5. Work overtime.
6. Help the
people around you.
7. Consider
everything in your area as your responsibility.
8. Take pride
in your work.
9. Don't spread gloom.
10.Don't talk about others.
11.Suggest ways of improving the job.
12.Don't bring personal problems
to work with you.
Ways of showing enthusiasm
1. Be cheerful on the job.
2. Be optimistic...look
on the bright side.
3. Be helpful
to everyone.
4. Work equally
with subordinates as with your supervisors.
5. Never refuse
to give a helping hand.
6. Be alert
to others' needs.
7. Don't
take advantage of employment benefits (arrival time,
breaks,
lunch, sick days).
8. Meet
the deadlines; help others to do the same.
TO THE STUDENT: After you have read and studied the student information
sheet, complete this activity to show your understanding.
1. Define the word “interest.”
2. Describe in your own words three ways of determining if a person is interested in his/her job.
3. List four ways that you can show interest in your job that can be evaluated by your employer.
4. What type of people do you like to be around?
5. Describe in a complete paragraph how you react to a very pessimistic person.
6. If a job in your department has to be accomplished within a two-hour period by someone other than yourself, would you:
___ A. Hide from the boss
___ B. Stay at the water fountain
___ C. Make sure they know it isn't your job
___ D. Offer your help
MODULE 10: STANDARDS ADDRESSED IN THIS
MODULE
13.3.11. Career Retention (Keeping a Job)
A.
Analyze work habits
needed to advance within a career.
Pennsylvania’s Academic Standards for Reading,
Writing, Speaking and Listening (RWSL)
1.1.11.
Learning to
Read Independently
E.
Establish a reading
vocabulary by identifying and correctly using new words acquired through the
study of their relationships to other words. Use a dictionary or related reference.
1.5.11. Quality
of Writing
A.
Write with a sharp,
distinct focus.
·
Identify topic, task and audience.
·
Establish and maintain a single point
of view.
B.
Write using well-developed
content appropriate for the topic.
·
Gather, determine validity and reliability
of, analyze and organize information.
·
Employ the most effective format for
purpose and audience.
·
Write fully developed paragraphs that
have details and information specific to the topic and relevant to the focus.
F.
Edit writing using the conventions of language.
·
Spell all words correctly.
·
Use capital letters correctly.
·
Punctuate correctly (periods, exclamation
points, question marks, commas, quotation marks, apostrophes, colons, semicolons,
parentheses, hyphens, brackets, ellipses).
·
Use nouns, pronouns, verbs, adjectives,
adverbs, conjunctions, prepositions and interjections properly.
·
Use complete sentences (simple, compound,
complex, declarative, interrogative, exclamatory and imperative).
Self-Esteem: Believes in own self-worth
and maintains a positive view.
Sociability: Demonstrates understanding,
friendliness, adaptability, empathy, and politeness in new and ongoing group
settings.
Self-Management: Assesses own knowledge,
skills, and abilities accurately; sets well-defined and realistic personal
goals; self-starter.
Interpersonal: Works well with others,
including being skilled team members and negotiating with others to solve
problems or reach decisions.
| ©
2003. The Professional Personnel Development Center , Penn State University. |
| To return to the Table of Contents click here. To print copies of the CAPS materials click here. |